← Back to home

Privacy Policy

This Privacy Policy explains how Cakrawala Collective Pte Ltd (a company incorporated in Singapore) ("we", "us", "our") collects, uses, discloses, and protects your personal data when you visit this site or purchase Blueprint Weight Loss 12 Minggu. We handle personal data in line with the Malaysian Personal Data Protection Act 2010 (PDPA) and applicable data-protection law. For the purposes of the PDPA, we are the data user (data controller) responsible for your personal data.

1. Information We Collect

• Your name and email address provided when placing an order or contacting us.
• Order details (product purchased, date, amount paid).
• Limited technical data, such as basic device or usage information, that may be collected automatically when you browse the site.
• Payment information is handled directly by HitPay. We do not collect or store your card or payment-account details.

2. How We Use Your Information

• To process your order and deliver Product access to your email.
• To provide customer support and respond to your enquiries.
• To send product-related information, updates, or marketing — only where you have consented, and you can opt out at any time.
• To keep records, prevent fraud, and meet our legal and accounting obligations.

3. Consent & Legal Basis

We process your personal data with your consent, which you give by placing an order or submitting your details to us, and/or where processing is necessary to perform our contract with you or to comply with the law. You may withdraw your consent to non-essential processing (such as marketing) at any time by contacting us — though this may affect our ability to provide certain services.

4. Sharing With Third Parties

We share personal data only with service providers that help us run the business, namely:

• HitPay — payment processor, to confirm and process transactions.
• Email and delivery service providers — to deliver Product access and communications.
• Hosting and analytics providers — to operate and maintain the site.

We may also disclose personal data if required by law or to protect our legal rights. We do not sell your personal data to anyone.

5. International Transfer of Data

Because we are based in Singapore and use third-party providers that may operate outside Malaysia, your personal data may be transferred to, stored, or processed outside Malaysia (including in Singapore). Where we do so, we take reasonable steps to ensure your data continues to be protected to a standard consistent with this policy and applicable law.

6. Cookies & Analytics

This site may use cookies or similar technologies to make the site work, remember preferences, and understand how it is used. You can control cookies through your browser settings; disabling them may affect how the site functions.

7. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes described in this policy — for example, to provide ongoing access to the Product, support you, and meet legal, tax, or accounting requirements — after which it is deleted or anonymised.

8. Data Security

We take reasonable technical and organisational measures to protect your information against loss, misuse, and unauthorised access. Payments are processed over a secure (SSL) connection by HitPay. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Under the PDPA and applicable law, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Withdraw your consent or limit how we process your data.
• Request deletion of your personal data, subject to our legal obligations.

To exercise any of these rights, contact us at support@tazanutrition.my.id. We may need to verify your identity before acting on a request.

10. Children

The Product and this site are intended for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18.

11. Complaints

If you have a concern about how we handle your personal data, please contact us first and we will try to resolve it. You also have the right to lodge a complaint with the relevant data-protection authority, including the Personal Data Protection Commissioner in Malaysia.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The version in force is the one published on this page, with the effective date shown above.

13. Contact Us

Any questions about this Privacy Policy can be sent to support@tazanutrition.my.id.